St. Louis Creates Partnership for Multimodal Trip-Planning

By on March 7, 2019

From Mass Transit Magazine:  Metro Transit in St. Louis is one of the latest cities to partner with Transit+, an app-based system that allows riders to book trips using any number of bus, light-rail or ride-hailing options.

“Transit users can not only request and pay for a ride-hail trip within our app, they can do so as part of a multimodal trip that seamlessly connects with a bus or train trip, as part of our Transit+ feature,” said Stephen Miller, a spokesman for Transit.

In St. Louis the Transit app will replace the Metro on the Go trip-planning app, which was launched in 2015. The Metro on the Go app will be discontinued after April 30. Metro Transit serves the city of St. Louis, St. Louis County and St. Clair County in Illinois.

Transit has similar Transit+ agreements with transit agencies in Boston; Detroit; Nashville, Tenn.; Las Vegas; Albany, N.Y.; and other cities.

“With this app, our customers can check real-time information, get the latest service alerts, look up schedules, and plan multimodal trips — all from the palm of their hand,” said Jessica Mefford-Miller, executive director of Metro Transit, in a statement.

Metro Transit operates some 400 buses on 83 routes as well as 43 miles of light-rail service with 38 stations across the two-state service area. The transit agency has not been immune to the sorts of declines in ridership experienced by a number of agencies across the country.

In 2018, ridership in St. Louis was down 7.2 percent, compared to 2017, according to statistics compiled by the American Public Transportation Association. And in the first nine months of 2018, ridership with Metro Transit was down 6.3 percent compared to the same period in 2017. Systemwide ridership was 37.2 million in 2018, according to the St. Louis Metro website.

Officials from both the public and private sectors have often touted the need for transit to more seamlessly merge with other forms of transportation like ride-hailing, car-shares, electric scooter platforms and bike-share operators.

“We also integrate bike-share and scooter systems, and we work with cities to secure public real-time data for these mobility programs so we can show available services in the app,” said Miller.

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